Terms and Conditions – Firstcartindia
Product Authenticity & Quality
At Firstcart, we guarantee that all our products feature genuine Swiss movements and superior craftsmanship. The products you receive will match the images displayed on our website, ensuring you get exactly what you ordered. If you have any questions about your purchase, our customer support team is always available to assist you.
Product Warranty
- Each product comes with a warranty as specified in its description.
- If your item is damaged within the warranty period, contact us via email or phone, and our team will guide you through the resolution process.
Online Payment
We accept payments via all major credit and debit cards for a smooth and secure shopping experience.
Cash on Delivery (COD) – Tele Verification
- Customers choosing COD will receive a verification call to confirm the address and contact details.
- This ensures order authenticity and helps us maintain an updated customer database.
Warranty Expiry & Exclusions
- After the warranty expires, we can still service your product at standard repair charges.
- Warranty does not apply if the product has physical damage. In such cases, repair services will be available at standard rates.
Returns & Exchanges
- Some of our products are limited editions, and exchange or return policies may vary for these items.
- For any assistance, feel free to contact us—we’re here to help you find the perfect timepiece!
Thank you for choosing Firstcartindia, part of the Go Timeo family. We appreciate your trust and look forward to serving you!